General Medicine: Open Access

ISSN - 2327-5146

Occupational disappointment: Why did I even become a nurse?

Joint Event on 5th Annual Congress on Emergency Nursing & Critical Care & 26th Cancer Nursing & Nurse Practitioners Conference

July 16-17, 2018 | London, UK

Rebekah J Howerton Child

California State University, USA

Posters & Accepted Abstracts: Gen Med (Los Angeles)

Abstract :

Aim: The aim of this study was to identify patterns of feelings & behaviors in Emergency Department Registered Nurses (ED RNs) who have experienced verbal workplace violence. Methods: 28 registered nurses from across the state of California, USA were recruited. Data were collected using in-depth interviews and were recorded. The tapes were transcribed and analyzed using Glaserian grounded-theory methodology. Results: The main experiences of participants included occupational disappointment, peer support, lack of preparation by mandatory violence prevention classes and unrealistic patient expectations. Discussion: These findings can help staff; managers and future educators of ED RNs examine feelings, mitigate the profound and pervasive effects of verbal workplace violence and improve patient care.